Terms of Use
Website Operation and Use
This website is owned and operated by Coye (“we”, “us”, or “our”). These Terms of Use govern your access to and use of coye.com.au (“Website”). By accessing, browsing, registering, submitting content, or otherwise using this Website, you acknowledge that you agree to these terms and all applicable laws. Use of the Website is entirely at your own risk. If you do not agree to these terms, you must not use the Website.
While we take reasonable care to ensure information on the Website is accurate, we do not accept responsibility for any errors or omissions. We do not guarantee uninterrupted access or that the Website or any linked third-party websites will be free from viruses or harmful components.
These Terms of Use, together with our Privacy Policy where applicable, constitute the entire agreement between you and Coye and replace any prior agreements, warranties, or representations to the fullest extent permitted by law.
Changes to Terms
These Terms of Use may be updated at any time by publishing revised terms on the Website. You are responsible for reviewing any changes. Continued use of the Website after updates constitutes acceptance of the revised terms.
Product Information
Any product-related information provided on the Website is general in nature and does not constitute an offer or legally binding agreement unless expressly stated. Product details do not form part of the terms of sale unless confirmed separately.
Intellectual Property
All content on the Website, including layout, design, graphics, text, colour schemes, and trademarks, is owned by or licensed to us. You may not reproduce, distribute, modify, transmit, or commercially exploit any content without our prior written consent, except as permitted by law.
Other trademarks referenced may belong to third parties and must not be used without authorisation. Authorised resellers seeking permission to use website content should contact customer service.
If you believe copyrighted material has been used without permission, please contact us for investigation.
Third-Party Websites
The Website may contain links to third-party websites. These sites are not under our control, and we do not endorse or accept responsibility for their content, accuracy, or availability. Any material accessed via third-party links is considered third-party content under these terms.
Virus Disclaimer
While we take precautions to protect the Website, we cannot guarantee that downloads or transmissions are free from viruses or harmful elements. You are responsible for protecting your devices and assume all risks associated with downloading content. We accept no liability for damage caused by such use.
Liability and Indemnity
The Website and its contents are provided “as is” without warranties of any kind, except as required by law. To the maximum extent permitted, we and our associates disclaim all liability for losses arising from use of the Website.
You agree to indemnify us against any claims, losses, damages, or expenses arising from your use of the Website or breach of these terms.
Limitation of Liability
Where liability cannot be excluded by law, our liability is limited, at our discretion, to:
- Repair, replacement, or reimbursement for goods
- Re-supply or reimbursement for services
These remedies are in addition to rights you may have under applicable consumer laws. We are not liable for indirect, incidental, or consequential losses, including loss of data, profits, or business interruption.
Cookies
We use cookies to improve functionality and analyse Website usage. Cookies do not contain personally identifiable information. Disabling cookies may limit Website functionality.
Governing Law
These Terms are governed by the laws of Melbourne, Australia, and you submit to the non-exclusive jurisdiction of its courts. If accessing the Website outside Australia, you do so at your own risk and are responsible for compliance with local laws.
User Submissions
Any non-personal content you submit (including reviews, feedback, images, or ideas) becomes our property upon submission. You warrant that you own or have rights to the content and that it complies with these Terms. Submitted content is non-confidential and may be used, reproduced, or disclosed by us for any purpose.
We may remove submissions that do not comply with content standards at our discretion.
Submission Guidelines
Submissions must:
- Be written in English and respectful in tone
- Be original and not infringe third-party rights
Submissions must not include:
- Offensive, discriminatory, or abusive content
- Defamatory or misleading statements
- Spam, advertising, or third-party trademarks
- Personal or sensitive information
- HTML, scripts, URLs, or pricing/availability details
Electronic Communications
By using the Website, you consent to receive communications electronically and agree that electronic communications satisfy legal writing requirements.
Mobile Messaging Terms
By opting into Coye SMS services, you consent to receive recurring service and promotional messages. Participation is voluntary and not a condition of purchase. Message and data rates may apply. You may opt out at any time by following the instructions provided.
We are not responsible for delayed or undelivered messages. Supported carriers are not liable for service issues.
Termination
We may suspend or terminate your access to the Website at any time without notice. All disclaimers, limitations, and intellectual property rights survive termination.
Credit-Related Personal Information
We collect, use, and disclose credit-related personal information in accordance with the Privacy Act, primarily for commercial credit purposes. Information may be obtained from you, credit reporting bodies, public records, or third parties and used for credit assessment, debt management, and compliance.
You may request access to or correction of credit-related information we hold. Reasonable fees may apply where permitted by law.
Data Security
We take reasonable steps to protect personal and credit-related information from misuse, loss, and unauthorised access, whether stored electronically or physically.
Contact Details
For privacy concerns, complaints, or questions regarding personal or credit-related information, please contact our Privacy Officer at:
Email: contact@coye.com.au
We take all privacy concerns seriously and will respond promptly.